The company’s reputation
Never before has a company’s reputation had greater influence on its ability to attract employees, customers and potential investors.
Customer and employee surveys provide the company with an insight into how the interplay with existing customers and employees works with a view to being able to maintain and develop these relations. Many of these surveys indicate that it can be extremely difficult to fully satisfy customers and employees if the company has a poor reputation. But for all of those who are neither customers nor employees today, the company’s reputation is all they have to go on, and therefore a good reputation is decisive for being able to attract new customers, employees etc.
Ennova has developed a Reputation Excellence model, which provides a close look at the strengths and weaknesses of your company’s reputation and what needs to be done to improve it.